Privacy Policy

Below is an outline of the kind of data that is stored with Fletcher Translations and for whom, how and why it is processed, and your rights in respect of this data.

Fletcher Translations is based in the UK and as such is subject to the requirements of GDPR (General Data Protection Regulation) which came into force 28 May 2018.

Introduction

1.1 Fletcher Translations is committed to protecting the privacy of my site users; this policy details the collection, use, and protection of personal information I receive from site visitors.

1.2 Fletcher Translations is committed to protecting any data that I collect concerning my customers and site visitors. By entering my website and using my services, you consent to my use of cookies as pertaining to the terms of this policy.


Data Collection

2.1 While using my website, I may ask you to provide me with information that can be used to contact or identify you. Fletcher Translations collects the minimum amount of personally identifiable information necessary to improve my site and the service I provide.

2.2 I may automatically collect, store, and use the following kinds of personal information:

(a) Information about your computer and your visits to this site (including IP address, browser type/version, and pages visited);

(b) Information you provide when using my site or submitting an inquiry (including your name and email address);

(c) Information relating to the use of my services or any other transactions initiated through my site (including billing address and credit card information); and

(d) Information you choose to post or send me via personal communication.


Data Use

3.1 Personal information collected through my site will be used specifically for the purposes detailed in this policy.

3.2 I may use your personal information to:

(a) Customise my website for you;

(b) Enable your use of my site services;

(c) Send you notifications, statements, and other communications relating to my business;

(d) Provide third parties with non-identifiable statistical information about my users; and

(e) Prevent fraud and keep my site secure.

3.3 Privacy settings can be controlled to limit online behavioural tracking.


Data Disclosure

4.1 I may disclose your personal information only for the reasons set out in this policy.

4.2 I may disclose your personal information:

(a) When required to do so by law;

(b) To exercise or defend my legal rights; and

(c) Except as explained in this policy, I won’t provide your information to third parties.


Data Retention

5.1 My data retention procedures are designed to ensure that I comply with my legal obligations relating to the storage and deletion of personal information.

5.2 Personal information that I process for any reasons won’t be kept longer than is necessary for those purposes.

5.3 I will keep documents containing personal data:

(a) When required to do so by law; and

(b) To exercise or defend my legal rights.


Data Security

6.1 The transmission of information over the internet is never 100% secure.

6.2 I will take reasonable measures to prevent the loss or misuse of your personal information (e.g. SSL Certificates).


Amendments

7.1 I may amend or update this policy periodically by publishing a new version on my site.


Cookies

8.1 I may store cookies on your web browser when you visit pages of my site. I use cookies on my website to analyse user traffic for website statistics. These cookies cannot be used to identify an individual personally.

8.2 You can use the settings on your browser to block these cookies. If you block cookies, you may not be able to use all the features of my website.


Third-Party Websites

9.1 My site may include links to third-party websites outside of my control and ownership.

9.2 You should read the Privacy Policies of each website you visit.

Accessing Your Data

10.1 You may contact me in writing at any time regarding your GDPR rights and you can expect a reply within a month. Your rights are:

(a) Right to be informed: you may request processing information regarding your personal data – the purpose for processing, how long it is stored for, who it is shared with, etc;

(b) Right of access: you may request information about which personal data is stored;

(c) Right to rectification: you may request that inaccurate data be rectified or completed;

(d) Right to erasure: you may request for your personal data to be deleted, provided that it does not interfere with my compliance with legal requirements;

(e) Right to restrict processing: you may request for your data to be restricted in how it is processed by Fletcher Translations;

(f) Right to data portability: you may request for your data to be transferred.

(g) Right to lodge a complaint. You can contact me to raise a complaint and I will reply within a month. You can also contact the Information Commissioner’s Office if you suspect that your data has been unlawfully processed and are not satisfied with the response from an initial request to Fletcher Translations.


My Details

You are welcome to contact me at any time regarding your personal data or regarding this Privacy Policy.

Tel: +44 (0)7973 970 736

Email: victoria@fletcher-translations.co.uk.

©2019 by Fletcher Translations